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Context Help

If you get lost inside our Control Panel, the first step you should take is to click the Help button, which is present on each page. A pop-up menu will show up. It offers in-depth information about all the operations that you can perform on the page in question. Each pop-up window opens on the same page so that you can quickly get back to your work.

Video Tutorials

We have a wide variety of educational videos explaining how to use our hosting Control Panel. They're made for those of you who would like to see how things are being done rather than only reading articles. In this way, anyone can swiftly become familiar with our web hosting Control Panel by merely watching our step-by-step educational video clips.

F.A.Q.

If you can't discover the answer you searching for, have a gaze at our extensive FAQ database, which includes questions asked by actual individuals and offers practical solutions. We frequently "revamp" our FAQ database with new entries in an attempt to encompass all the new additions and innovations associated with our hosting platform.

Ticketing System

If you still can't discover the answer you need in the Frequently Asked Questions section either, you can touch base with our fantastic team of client support engineers available 24/7 and ready to assist you with any question. Each trouble ticket you submit will be answered in less than sixty minutes (the average trouble ticket response time is just twenty minutes), so you will not have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 61816

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com